Frequently Asked Questions

If you can't find the answer, please send your question with the form below.

About Payments

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Fraud Protection

'Made In Bonaire' takes fraud very seriously. Fraudulent orders hurt both cardholders and 'Made In Bonaire'. In an effort to avoid or reduce fraudulent orders processed, 'Made In Bonaire' and Payment Partners (2 Checkout and PayPal) taking certain steps including, but not limited to, recording the IP addresses for every computer that places an order and also manually checking all orders before shipment.

Categories: Customer Service,About Payments
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Payments

'Made In Bonaire' accept all major credit cards. You have two options: 1. PayPal and 2. our secured 'third party' merchant, 2 CheckOut. 

Categories: About Shipping,About Payments
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Prices

Prices are FOB Kralendijk, Bonaire, Dutch Caribbean or any other location products shipped from. Prices as showed in the 'Made In Bonaire' web shop are subject to change without any notice due to volatile exchange rates and/or typing errors. We will do our best to advise you of any changes.

Categories: Customer Service,About Payments
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Shipping and Handling Cost?

There are no extra handling charges! The price showed in your shopping cart is the total price for small boxes. Extra cost may be added if special packaging is needed for some products like, paintings, etc. Additional custom fees or import duties may apply for some countries and/or products?

Categories: About Shipping,About Payments
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Shipping Rates

Our shipping rates are based on weight and not on ZIP codes as usual in the US. We are not allowed to use services like UPS or USPS. Other options like DHL and FedEx are available but very expensive! For these reasons, we are shipping with our local Postal service and local rates for small packages. However, it will take more time..... We ask you for some patience, between 4 till 6 weeks, depending your place.

Categories: About Shipping,About Payments

About Shipping

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About delivery of your order

Orders placed on 'Made in Bonaire', usually ship within 1-2 business days. We are an outside US and Europe country and are not able using Postal Services like UPS etc. We may use DHL and FedEx, but the shipping cost will be much higher. For this reasons, we ship with our 'local' postal service which work fine....except....time. You need a little bit more patience, usually between 4 and 6 weeks! 

Category: About Shipping
b

Payments

'Made In Bonaire' accept all major credit cards. You have two options: 1. PayPal and 2. our secured 'third party' merchant, 2 CheckOut. 

Categories: About Shipping,About Payments
b

Shipping and Handling Cost?

There are no extra handling charges! The price showed in your shopping cart is the total price for small boxes. Extra cost may be added if special packaging is needed for some products like, paintings, etc. Additional custom fees or import duties may apply for some countries and/or products?

Categories: About Shipping,About Payments
b

Shipping Rates

Our shipping rates are based on weight and not on ZIP codes as usual in the US. We are not allowed to use services like UPS or USPS. Other options like DHL and FedEx are available but very expensive! For these reasons, we are shipping with our local Postal service and local rates for small packages. However, it will take more time..... We ask you for some patience, between 4 till 6 weeks, depending your place.

Categories: About Shipping,About Payments

Customer Service

b

Fraud Protection

'Made In Bonaire' takes fraud very seriously. Fraudulent orders hurt both cardholders and 'Made In Bonaire'. In an effort to avoid or reduce fraudulent orders processed, 'Made In Bonaire' and Payment Partners (2 Checkout and PayPal) taking certain steps including, but not limited to, recording the IP addresses for every computer that places an order and also manually checking all orders before shipment.

Categories: Customer Service,About Payments
b

How to contact you?

As you know, this webshop is build for our Bonaire 'Merchants'. They are the artists and/or suppliers of the products in this shop.The Merchants are also responsible for handling, shipping and answering your questions however, you may always email our main address or telephone number <(+) 599-717-6886>. We'll take care of all your questions, recommendations or ideas. 

Category: Customer Service
b

Prices

Prices are FOB Kralendijk, Bonaire, Dutch Caribbean or any other location products shipped from. Prices as showed in the 'Made In Bonaire' web shop are subject to change without any notice due to volatile exchange rates and/or typing errors. We will do our best to advise you of any changes.

Categories: Customer Service,About Payments

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